💷 Debt Claims — when court papers arrive

Received a county court claim
for an old debt?

You have 14 days to respond — and how you respond decides whether this ends with the claim being dropped, a defence the claimant has to answer, or a default judgment sitting on your credit file for six years. Debt-purchaser claims are often missing the very paperwork the law requires them to produce. DocketWorks prepares the Defence, the letters that make them prove the debt, and the evidence bundle behind it.

Get your Defence pack prepared ↗ ⚖ Document preparation only — not legal advice

Does this sound like you?

If the points below describe your situation, this is where we can help.


Get free advice first — especially if there's more debt behind this claim.

A court claim is sometimes the tip of something bigger. Free, regulated debt advice exists for the whole picture — and for the claim itself. Try these first.

✓ Free routes by stage

We mean this — try these first. They cost nothing, the advisers are FCA-regulated charities, and unlike us they can advise you on what to do.

This claim is one of several debts you're juggling? National Debtline (0808 808 4000) and StepChange give free, confidential advice on your whole situation — repayment plans, write-off options, and what to prioritise. If you're a sole trader, ask National Debtline about their business debt service.
Need the pressure paused while you get advice? The government's Breathing Space scheme can freeze enforcement, interest, and most contact from creditors for up to 60 days while you work out a plan. You apply through a debt adviser — another reason to call one first.
Want to understand the claim process before deciding anything? GOV.UK's guide to responding to a money claim covers your options — pay, part-admit, or defend — and the deadlines for each. National Debtline's court action guides and sample letter library are excellent — including letters for checking whether a debt is statute-barred.
Want plain-English guidance on CCJs and what they mean? Citizens Advice — Debt and Money covers county court claims, judgments, and bailiffs, and local offices can sometimes help you fill in the forms.
Want formal legal advice on whether to defend? Advocate (the Bar's pro bono unit) matches eligible litigants with barristers who advise for free. Law Centres advise on debt in many areas. Both have application processes — start early, the clock doesn't pause for them.
Decided to defend — or found a CCJ you never knew about? That's where we come in — drafted Defence, prove-it letters, and set-aside applications. See what's in a pack below.

What we prepare for a debt claim defence

Every pack is built around the specific facts of your case — who's claiming, what they say you owe, when you last paid, and what paperwork they have or haven't produced. Here's what's in a typical pack.

Tier options — each tier builds on the one below.

Fourteen days goes quickly. Let's get your response in.

Upload the claim form and particulars, every letter the claimant or collectors have sent, your credit report if you have it, and any old statements. We'll prepare your Defence, the prove-it letters, Witness Statement, Chronology, and Exhibit Index — prioritised around your deadline.

Submit your case ↗
Everything below is reference material — the full list of documents that can appear in a debt defence, court forms, an evidence checklist, and external resources — for anyone working through their case themselves.

Full reference — documents that can appear in a debt defence

The documents below appear most often when defending county court money claims. Not every case needs all of them — it depends on the grounds available and how far the claim progresses.

Core documents
Situational documents
⚠ Evidence people often forget to include
Deadlines in money claims are unforgiving — 14 days to respond, 28 if you acknowledge service. If a default judgment has already been entered, set-aside applications are judged partly on how quickly you acted once you knew. Whatever you do, do it this week, not next. DocketWorks is not responsible for content on external websites.

Official court forms

Each form below links directly to the official GOV.UK page. These descriptions explain what each form is for — not whether you should file it. If you are unsure which step to take next, seek independent advice — for debt it's free (see above).

FormWhat it isGOV.UK →
N9B
Defence and Counterclaim (Specified Amount)The form for defending a claim for a fixed sum of money — what debt-purchaser claims almost always are.
N9A
Admission (Specified Amount)Used to admit the claim — in full or in part — and offer payment terms you can afford.
N244
Application NoticeUsed to ask the court for something — most commonly here, to set aside a default judgment.
N245
Suspend a Warrant / Vary an OrderAsks the court to suspend a bailiff warrant and/or reduce the instalments on an existing judgment to an affordable level.
N180
Directions Questionnaire (Small Claims)Completed by both sides after a defence is filed, so the court can allocate the claim and set a timetable.
EX160
Fee Remission ApplicationApply for help with court fees if you're on a low income or receiving certain benefits — relevant for applications like set-asides.

Online portals — submit or respond directly:

Money Claim Online (MCOL)Acknowledge service and file your Defence online — the fastest way to respond
Respond to a court claim (GOV.UK)The official step-by-step guide to your response options and deadlines

Useful external resources

These organisations and websites may provide useful guidance on debt claims. DocketWorks does not endorse any external site — these links are for information only.

National DebtlineFree, FCA-regulated debt advice charity — court action guides, statute-barred factsheets, and a sample letter library. 0808 808 4000
nationaldebtline.org ↗
StepChange Debt CharityFree debt advice and managed solutions — debt management plans, Breathing Space, and CCJ guidance
stepchange.org ↗
Citizens Advice — Debt and MoneyPlain-English guidance on county court claims, CCJs, bailiffs, and managing repayments
citizensadvice.org.uk ↗
GOV.UK — County Court JudgmentsThe official guide to CCJs — what they mean, the register, and how to pay or challenge one
gov.uk ↗
Limitation Act 1980The statute behind statute-barred debt — section 5 sets the six-year limit for simple contract debts
legislation.gov.uk ↗
Consumer Credit Act 1974The statute behind CCA requests — sections 77–79 cover the right to a copy of your credit agreement
legislation.gov.uk ↗
Courts.uk — For Litigants in PersonPlain-English procedural reference for civil court procedures in England & Wales: forms guide, fee calculator, and step-by-step walkthroughs
courts.uk ↗

They have to prove it. Walk in ready to make them.

Send us the claim pack and whatever paperwork you have — we'll flag what's missing, what to request, and prepare your response around the deadline.

Submit your case ↗
Important: DocketWorks is a document preparation service, not a law firm. The information on this page is procedural — which documents exist, which forms apply, and where free help is available. What we cannot do is advise on the merits of your case: whether your defence will succeed, or whether defending is the right choice over settling. For advice on that — free for debt matters — speak to National Debtline, StepChange, or Citizens Advice.