Being clear about where our help stops is part of doing this job well. Here's exactly what falls outside our service — and who to turn to for the things we can't do.
DocketWorks prepares the factual, evidential documents a self-represented litigant needs to put their case in order: chronologies, witness statements, evidence bundles, hearing notes and the guides to use them. That's a focused job, and we do it well by staying inside clear lines. The point of this page is so you know — before you spend a penny — whether we're the right fit, and where to go if we're not.
We won't tell you how strong your case is, what it's worth, which argument to run, what tactics to use, or whether to settle. We organise and present your facts — we don't advise on the law as it applies to you.
We don't attend court or tribunal with you, we don't act as your advocate, and we don't negotiate or correspond with the other side — or the court — on your behalf or in our name. You remain the litigant in person throughout.
We don't issue, file, serve or lodge documents at court for you, and we don't manage your deadlines. Where a time limit looks relevant we may flag it for you to check — but meeting it is your responsibility. We also never sign a Statement of Truth for you; only you can do that.
No one honestly can. A clear, well-organised set of documents helps you put your best case forward — but the result depends on the evidence, the other side, the procedure and how the court applies the law. We won't promise you a win.
We focus on civil claims and tribunals in England and Wales. We don't take criminal matters, family or children proceedings, immigration or asylum cases, or anything that needs live advocacy or a regulated professional. We also can't help with cases outside England and Wales.
Preparing documents from your information isn't a "reserved legal activity", and we keep firmly within that. We don't administer oaths, certify or witness signatures, swear affidavits, or give tax or financial advice.
We turn the documents and information you already have into a clear, court-ready pack: a master chronology, an exhibit index, a key-facts summary, an evidence-gap analysis, a draft witness statement, hearing notes, and plain-English guides telling you exactly how to use each one. You walk in organised, knowing where everything is and what happens next.
Not sure whether your case is one we can help with? Ask us before you pay — we'll tell you honestly, and point you in the right direction if it isn't.